Privacy policy
This cookie and privacy policy applies to information collected and processed through www.meenato.com. We take your privacy very seriously and for this reason we want you to know how your data is collected, used and stored.
By visiting our e-shop or providing information through our customer service channels, you agree to the practices described in this Cookie and Privacy Policy and in our website Terms and Conditions. Please note that our Cookie and Privacy Policy is updated periodically and that you will refer to the most recent policy update that appears on our website. Therefore, it is your responsibility to continue to check our Cookie and Privacy Policy for updates.
Information we may collect
www.meenato.com collects information you provide through our site. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an order. This information may include:
Contact and personal data such as: name, delivery address, phone number, email address, billing and payment information, date of birth, details about the gift recipient, gender, nationality and shopping preferences
Website statistical information: your location, the URL used to access the website, your IP address, which pages you visited, the search terms you used, the items you clicked on
Transactional information such as: orders placed, products purchased, date and time of order placement as well as orders you decided not to complete, preferences you have indicated to us
Information you provide to us online or offline through questionnaires, contests or product registration
Please note that your payment card details are captured only for the purpose of processing your transaction, the information is not stored, sold or rented by www.meenato.ro. The full details of your payment card are not available to our staff. All card transactions are managed by accredited and legally authorized partners who are responsible for ensuring the security of your payment details during the payment process.
In cases where you provide us with information about a third party, you confirm that you have their consent to do so.
Cookies
Our e-shop uses cookies (very small files that are sent by us to your access device) and other similar technologies that we can access when you visit our site the next time. We may also use cookies of the following types:
Cookies for e-shop functionality - these cookies allow you to navigate the site and use our features such as shopping carts
Eshop analysis cookies - we use these cookies to measure and analyze how our customers use the eshop. This allows us to continuously optimize the site and your shopping experience.
Customer preference cookies - when you browse or shop online, the e-shop will remember your preferences (for example, username, language or location). This makes your browsing experience simpler, easier and more personalized).
Targeting or advertising cookies - these cookies are used to deliver relevant advertisements to you. In addition, they limit the frequency of viewing an advertisement but also help measure the effectiveness of marketing campaigns.
By accessing our e-shop you agree to the placement of these types of cookies on your device and to our accessing them each time you visit the site.
How we use the information
For any purpose associated with processing or completing your order or to provide any service requested by you
To verify and execute financial transactions made on our site (including detecting possible fraud)
To resolve your requests to the customer relations department or to provide any information you have requested from us
To manage your user account
To provide you with an improved and personalized shopping experience
For analytical or statistical purposes
For marketing purposes, including communicating promotional information about us and/or our partners through newsletters and re-marketing campaigns. This applies when you have agreed to receive such information.
To protect our rights, safety or the safety of others for the purpose of fraud prevention
Contacting or giving up one of the types of communication
If you have any questions regarding the Cookie and Privacy Policy, you can contact us at customercare@meenato.com.
When you first register with us, you will be able to choose whether you wish to receive marketing communications from us or our partners. Whenever you receive a marketing communication or newsletter from us (which may be by email, SMS, push notification, telephone or post), you will be given the opportunity to unsubscribe. In addition, you can change your marketing preferences at any time by contacting us as set out above.
By visiting our e-shop or providing information through our customer service channels, you agree to the practices described in this Cookie and Privacy Policy and in our website Terms and Conditions. Please note that our Cookie and Privacy Policy is updated periodically and that you will refer to the most recent policy update that appears on our website. Therefore, it is your responsibility to continue to check our Cookie and Privacy Policy for updates.
Information we may collect
www.meenato.com collects information you provide through our site. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an order. This information may include:
Contact and personal data such as: name, delivery address, phone number, email address, billing and payment information, date of birth, details about the gift recipient, gender, nationality and shopping preferences
Website statistical information: your location, the URL used to access the website, your IP address, which pages you visited, the search terms you used, the items you clicked on
Transactional information such as: orders placed, products purchased, date and time of order placement as well as orders you decided not to complete, preferences you have indicated to us
Information you provide to us online or offline through questionnaires, contests or product registration
Please note that your payment card details are captured only for the purpose of processing your transaction, the information is not stored, sold or rented by www.meenato.ro. The full details of your payment card are not available to our staff. All card transactions are managed by accredited and legally authorized partners who are responsible for ensuring the security of your payment details during the payment process.
In cases where you provide us with information about a third party, you confirm that you have their consent to do so.
Cookies
Our e-shop uses cookies (very small files that are sent by us to your access device) and other similar technologies that we can access when you visit our site the next time. We may also use cookies of the following types:
Cookies for e-shop functionality - these cookies allow you to navigate the site and use our features such as shopping carts
Eshop analysis cookies - we use these cookies to measure and analyze how our customers use the eshop. This allows us to continuously optimize the site and your shopping experience.
Customer preference cookies - when you browse or shop online, the e-shop will remember your preferences (for example, username, language or location). This makes your browsing experience simpler, easier and more personalized).
Targeting or advertising cookies - these cookies are used to deliver relevant advertisements to you. In addition, they limit the frequency of viewing an advertisement but also help measure the effectiveness of marketing campaigns.
By accessing our e-shop you agree to the placement of these types of cookies on your device and to our accessing them each time you visit the site.
How we use the information
For any purpose associated with processing or completing your order or to provide any service requested by you
To verify and execute financial transactions made on our site (including detecting possible fraud)
To resolve your requests to the customer relations department or to provide any information you have requested from us
To manage your user account
To provide you with an improved and personalized shopping experience
For analytical or statistical purposes
For marketing purposes, including communicating promotional information about us and/or our partners through newsletters and re-marketing campaigns. This applies when you have agreed to receive such information.
To protect our rights, safety or the safety of others for the purpose of fraud prevention
Contacting or giving up one of the types of communication
If you have any questions regarding the Cookie and Privacy Policy, you can contact us at customercare@meenato.com.
When you first register with us, you will be able to choose whether you wish to receive marketing communications from us or our partners. Whenever you receive a marketing communication or newsletter from us (which may be by email, SMS, push notification, telephone or post), you will be given the opportunity to unsubscribe. In addition, you can change your marketing preferences at any time by contacting us as set out above.
